Telephony, quietly modernised, properly licensed, and the numbers actually ring.
We design and run cloud telephony for businesses that still rely on the phone, front desks, dealing rooms, support lines and executive assistants. Compliance with UAE rules included.
How we think about VoIP & Telephony.
Telephony in the UAE has its own rules, TDRA, du, Etisalat, calling-line presentation, regional SIP routing. Most cloud telephony vendors don't account for them, and you find out at go-live. We do this all the time.
Capabilities.
Cloud PBX design
3CX, Microsoft Teams Phone, Zoom Phone, picked to fit your real call patterns, not the vendor's pitch deck.
SIP trunk procurement
TDRA-compliant SIP trunks via UAE-approved providers. CLI, porting, redundancy.
Number porting
Existing landlines and extensions ported with a tested cutover. No lost calls on day one.
Call flows & IVR
Auto-attendants, business hours, holiday routing, queues, voicemail-to-email, designed with your front desk.
Teams Phone integration
Direct routing into Microsoft Teams so your meeting tool is your phone.
Contact centre
Skills-based routing, recording, wallboards, reporting, for support lines and inside sales teams.
Headsets & devices
Poly, Jabra, Yealink, provisioned and managed as part of the same baseline.
Quality monitoring
Call quality telemetry, jitter, MOS scores, so we know about a bad route before users complain.
Best fit.
- Front-of-house and reception-led businesses
- Dealing rooms and trading desks
- Inside sales and support teams
- Multi-site groups consolidating telephony
Tech stack.
Deployed in production across OPS IT engagements. Vendor mix always chosen for the workload, never for sales quota.
FAQ.
Can we use Teams as our phone system?
Will porting break our numbers?
Is the UAE TDRA approval painful?
Do you do call recording for compliance?
Related disciplines.
Want this running quietly in the background?
Tell us what you have in place today. We'll tell you what a clean version looks like and what it would cost to get there.