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Industry 06 · Hospitality

Guest Wi-Fi that actually performs. Back-of-house systems that don't go down at dinner service.

We build the technology layer behind hotels, F&B groups and members clubs where the guest experience is the product, and the infrastructure behind it has to be invisible, reliable, and brand-appropriate.

The realities

What we see in Hospitality.

  1. 01

    Guest Wi-Fi is a Trip Advisor category. If it doesn't work, they'll mention it by name.

  2. 02

    PMS, POS and booking engines share a network, segmentation isn't a nice-to-have, it's PCI.

  3. 03

    Ballroom AV has to reconfigure for three different events in a single day.

  4. 04

    Back-of-house staff turnover is high, device management has to survive 200% annual churn.

  5. 05

    A property that goes offline during peak check-in doesn't get a second chance at a first impression.

Hotel back-of-house IT room with Aruba access points staged for deployment
What you actually need

The operating pattern.

01

High-density guest Wi-Fi

Survey-designed, heat-mapped, load-tested coverage across lobbies, restaurants, pool decks and guest rooms, not just access points bolted to ceilings.

02

PMS / POS network segmentation

Opera, Micros, Simphony, Lightspeed, isolated on their own VLANs with firewall rules that pass PCI-DSS scope audits.

03

IPTV & in-room technology

Casting, welcome screens, content management, and in-room controls that feel premium and don't require an IT degree to maintain.

04

Banquet & ballroom AV

Modular AV rigs that switch between a 400-person gala, a 30-person boardroom, and a yoga retreat, same room, same day.

05

PCI-scoped networks

Cardholder data environments isolated, documented, and audit-ready, because your acquirer will ask, and the fine isn't small.

06

24/7 on-call support

Hospitality doesn't close at 6pm. Neither does our support when you need it, P1 incidents handled around the clock.

Proof  ·  Case study

From Guest Stay to Live Website: Millstream Manor\u2019s Digital Presence in One Evening

Designed and deployed a full-featured luxury hospitality website in a single evening, complete with booking integrations, interactive features, and conversion-optimised UX.

Millstream Manor \u00b7 Hospitality & Equestrian, Robertson

Read the full case study
4 hrs
Concept to deployment
18
Interactive features
Next step

Opening a property? Refitting an existing one? We should walk the site together.

Tell us where the pain is. We'll tell you what a quiet, documented environment looks like for a firm of your shape.